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FIRST + MOST IMPORTANT
We'd like to thank you for making SOAP PLANT + WACKO your go-to gift shop, art gallery, book store and toy emporium in Los Angeles since 1971.
The loyalty of our customers is tantamount to our longevity & success.
If you have a question, comment or concern, please let us know.
Please refer to the contact list below & send an email to the department that best fits the nature of your query or comment. We look forward to assisting you.
GENERAL + MERCHANDISING INQUIRIES
Please direct general comments & inquiries to sales@soapplant.com. This email account is checked daily by the general manager. Please allow a few business days for response - the inbox is often inundated. We appreciate your patience.
If you have a product that you would like to see on the shelves of SOAP PLANT + WACKO, please send an email to sales@soapplant.com with product sheet attached. Please be sure to include the wholesale cost of your product.
Note: Walk-in appointments to see our buyer do not exist. To schedule an appointment, please send a product sheet & written request to sales@soapplant.com.
BOOK INQUIRIES
Publishers or authors who desire to have their book(s) on the shelves of SOAP PLANT + WACKO should send an introductory email with sell sheet attached to our book manager Tricia Fetters - tricia@soapplant.com.
All books left for buyer consideration should be left with thorough information - wholesale price, contact info, etc. If your book is not a fit for the store, the sample copy will be held for 30 days for pick-up. Simply let a floor manager know that you are picking up a title left for consideration & they will retrieve it for you. After 30 days, it is our policy to donate all sample books.
Note: Walk-in appointments to see our book buyer are not encouraged. Please email tricia@soapplant.com to request an appointment.
CLOTHING + ACCESSORIES INQUIRIES
If you are a designer who would like to see their line of clothes or accessories in stock at SOAP PLANT + WACKO, please send an email with sell sheet & catalogue to lauren@soapplant.com.
Note: Walk-in appointents to see our buyers are not encouraged. Please email sales@soapplant.com to request an appointment.
SOAP PLANT SIGNATURE LINE INQUIRIES
We are happy to provide information regarding our expansive line & its ingredients. If you are interested in crafting a custom scent or gift set, please visit us in-store or set an appointment by phone at 323-663-0122.
SHIPPING INQUIRIES
If you have questions regarding the shipment of an order, shipping quotes or returns, please email shipping@soapplant.com. Please include the order number in your email, if applicable.
EMPLOYMENT INQUIRIES
SOAP PLANT + WACKO is an independent, family owned business that has a small, dedicated staff. The majority of our staff have over five years of employment with us - some over a decade.
We do accept resumes year-round, in person & via email. Please note that our hiring push is in October before the holiday season. All applicants are contacted then & individual interviews are booked. Interested? Send your resume to sales@soapplant.com.
ACCOUNTING INQUIRIES
If you have a question regarding a charge or remittance, please call the store at 323-663-0122 during business hours 11a - 7p PST or email ap@soapplant.com. Please have the order or invoice number on hand to expedite.
GALLERY INQUIRIES
If you have questions regarding gallery submissions, exhibitions - past, present and future or special events, please contact the gallery director of La Luz de Jesus at info@laluzdejesus.com.
Information regarding the gallery can also be found on its website - laluzdejesus.com.
FILMING INQUIRIES
SOAP PLANT + WACKO has appeared on screen in films, commercials, scripted & reality television, student projects, youtube features & music videos. If you are a location scout or location manager interested in shooting our interior or exterior, please contact our proprietor Billy Shire by calling 323-663-0122 or by email at sales@soapplant.com.
GENERAL CONTACT INFO
SOAP PLANT + WACKO 4633 HOLLYWOOD BLVD. LOS ANGELES, CALIFORNIA 90027
PHONE: 323-663-0122 FAX: 323-663-0243
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