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Here's some everyday Shipping Question
s
  • Do you ship outside the U.S.? How much does it cost?
  • How do you ship the orders?
  • How long will it take to get my order?
  • Can I get my order any faster?
  • How can I check on the status of my order?
  • I placed an order a week ago, but my credit card hasn't been charged yet. Why?
  • How do I know if the order I placed online went through?
  • Is it safe to place orders on your website?
What's our official Return and Exchange Policy ?

Soap Plant / Wacko does NOT accept returns OR exchange unless:

  • Items/product(s) (i.e. clothing, socks, accessories)  from your order does not fit you or your recipient.
  • Items/product(s) (i.e. toy, houseware, novelty) from your order arrived damaged, defective, or is incorrect.
Still need answers? Frequently Asked Questions
  • I saw an item here a last week/month/year and now it's gone. Can I still order it?
  • Can you email/call me when you get more of [random item] in?
  • Can I preorder something?
  • I saw an item in your store, but it’s not on the website. Can I still order it and get it shipped to me?
  • I placed an order a week ago, but my credit card hasn't been charged yet. Why?
  • How do I know if the order I placed online went through?
  • What methods of payment do you take?
  • Is it safe to place orders on your website?





 
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